For parents of children with additional needs, finding the right support can be a challenging journey. If your child is on the NDIS (National Disability Insurance Scheme) and requires high-intensity care, you know how important it is to have highly skilled support workers who can manage their complex needs. NDIS have strict guidelines and regulations to meet requirements to ensure the safety of wellbeing of participants who receive high intensity support and we are here to help break that down for you.
At Kalkoup Clinics, we understand how vital it is to ensure that both parents and support workers are confident in the care provided. Whether you are a parent seeking peace of mind or a support worker looking to upskill, we are here to help. Our team is committed to delivering exceptional clinical education and training for support workers, ensuring they are competent in performing high-intensity tasks.
If you are a support worker providing high intensity supports, or a family requiring assistance with high intensity supports it is important that the following requirements are met:
1. NDIS Worker Screening
All support workers must undergo the NDIS Worker Screening Check to ensure they do not pose an unacceptable risk to people with disabilities. This includes checking criminal history and any past incidents of misconduct in care roles.
2. Training and Certification refreshed every 12 months
Support workers must complete accredited training programs for high-intensity tasks.
This may involve:
• First aid and CPR certifications
• Infection control training
• Manual handling training
What Are High-Intensity NDIS Tasks?
High-intensity tasks are more complex, medical-related tasks that require advanced skills and training. These tasks often carry higher risks and must be managed by support workers who have been trained, assessed, and proven competent in these areas.
Some common high-intensity tasks include but are not limited to:
- Tracheostomy care
- Ventilation support
- Complex bowel care
- Enteral (PEG) feeding
- Urinary catheter management
- Subcutaneous injections
- Stoma care
- Wound care
- Severe dysphagia management
- Palliative care support
Each of these tasks requires careful attention, thorough knowledge, and specialised skills, which is why training is crucial. Training programs must comply with NDIS Practice Standards to ensure the worker has the necessary skills and knowledge to perform the tasks safely.
3. Ongoing Supervision and Support
Support workers must have access to clinical supervision, especially when managing high-intensity needs. This ensures that their performance is regularly monitored, and they have guidance in handling complex situations. Continuous professional development and refresher training are also required to maintain competency.
4. Compliance with NDIS Practice Standards
Support workers must adhere to the NDIS Practice Standards, which outline the guidelines for delivering high-quality, safe, and person-centred care. This includes:
• Safe management of medication and medical equipment
• Ensuring participants’ rights, dignity, and privacy
• Understanding and managing risks associated with high-intensity support
5. Collaboration with Healthcare Professionals
In cases where complex medical care is required, support workers may need to work closely with healthcare professionals, such as nurses, occupational therapists, or doctors, to ensure proper care planning and intervention.
6. Record Keeping and Reporting
Support workers must maintain accurate and detailed records of any high-intensity care provided, including monitoring for changes in a participant’s condition. Any concerns or incidents must be reported to the appropriate healthcare professionals and NDIS providers.
7. Risk Management
Support workers must have the skills to identify and manage risks associated with high-intensity support, such as infection control, choking hazards, or medical complications. Risk management protocols should be in place to ensure safety during care delivery.
8. Person-Centred Approach
Care must be tailored to the individual’s unique needs, preferences, and goals. Support workers must involve participants and their families in care planning and decision-making to ensure that care aligns with their wishes and lifestyle.
By adhering to these requirements, NDIS support workers can deliver safe and effective high-intensity care, providing participants with the support they need while ensuring their dignity, health, and well-being.
How Kalkoup Clinics can help:
- Clinical education sessions: At Kalkoup Clinics we provide clinical education sessions relative to each child's needs. This includes theory and hands on training conducted by a clinical lead educator to ensure you and your team are confident in performing high-intensity tasks. This training can be completed in the community or at our office in Osborne Park. Depending on the families needs this training can be completed 1:1 or as a team.
- Ongoing Training and Supervision: We believe that training is not a one-time event. We can support the family and team with ongoing training sessions when situations change and yearly refresher courses, ensuring that there are no gaps in the child's support and care. High-intensity care requires constant learning. Ongoing support with Kalkoup clinics can help your team stay current with the latest practices, techniques, and tools needed for these complex tasks. You’ll have access to professional development opportunities that elevate your skills and ensure you’re always meeting NDIS standards.
- Individualised Care Plans: No two children are the same. We work closely with families to develop personalised care plans that focus on the child’s specific needs, ensuring that all support workers are trained in the exact tasks required for the child’s care.
- NDIS Compliance and Standards: Our training ensures that all support workers are compliant with the NDIS Practice Standards for high-intensity care. This includes understanding the responsibilities, risks, and procedures required for complex medical tasks. You’ll leave our training with the confidence to provide exceptional care to children with additional needs.
How Kalkoup Clinics Supports Parents and Support Workers Together
At Kalkoup Clinics, we believe that great care starts with teamwork between families and support workers. When parents know their child’s care is being managed by skilled professionals, it brings peace of mind. When support workers receive top-tier training and supervision, they can deliver the high-quality care that children need.
Why Choose Kalkoup Clinics?
Expert Training: Our clinical educators and registered nurses provide the highest level of training for support workers, ensuring they’re fully prepared to take on high-intensity care tasks.
Family-Centred Approach: We work with families to create tailored plans that meet your child’s unique needs, providing clear communication and ongoing support every step of the way.
Commitment to Excellence: Whether you’re a parent or a support worker, you can trust that Kalkoup Clinics prioritises quality care, safety, and compassion in everything we do.
If your child requires high-intensity support through the NDIS, or if you're a support worker looking to upskill and provide specialised care, contact Kalkoup Clinics today. Let’s work together to ensure the best care for every child, every day.
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